This Privacy Policy explains what information Mirent (“we”, “us”) collects when you use the Mirent apps and website, how we use it, and the choices you have. We keep things simple: we process your documents and audio to provide the service, and we don't sell your data.
1. Who we are
Mirent is a text-to-speech and speech-to-text service operated by Kieu Manh. For any privacy question or request, contact us at support@mirent.io.
2. Information we collect
- Account information, when you sign in (e.g. with Google), we receive your name and email address to create and secure your account.
- Content you provide, documents (PDFs, books), text you enter, and audio or video files you upload or record for transcription.
- Usage & device data, basic logs and aggregate analytics (e.g. pages visited, errors) to keep the service running and improve it.
- Payment information, handled entirely by our payment provider (see §5). We do not see or store your full card details.
3. How we use your information
- To provide the core service: convert text to speech, transcribe audio to text, and read your documents aloud.
- To manage your account, subscription, and credit balance.
- To provide support and respond to your requests.
- To maintain security, prevent abuse, and improve quality and reliability.
4. How your content is processed and retained
Your content is used only to provide the service. We do not use your content to train AI models, and we never share one person's content with another.
Documents you upload for reading (PDFs and books) are processed to extract text and generate audio, and are not retained on our servers after processing(process-and-delete). Extracted text may be cached on your own device so you can keep reading offline. Generated audio is streamed to you on demand and is not stored for re-use by other users.
Audio and video you upload for transcription is handled differently, because the transcript player needs the original recording to play it back and follow along with the text. We keep a copy of that recording so you can replay it alongside your saved transcript. It is stored privately, readable only by your own account, and automatically deleted after 6 months. You can delete any recording yourself at any time while keeping its transcript, and deleting your account deletes every recording with it.
5. Third-party services
We rely on a small number of trusted providers to operate Mirent:
- Google Firebase, sign-in and authentication.
- Lemon Squeezy, our Merchant of Record; processes payments, subscriptions, and applicable taxes. Your payment details are handled by Lemon Squeezy under their privacy policy.
- Replicate, speech-to-text transcription. Audio you submit for transcription is sent to Replicate solely to produce your transcript.
- Hosting & infrastructure, cloud hosting and temporary storage used to run the service.
6. Camera and microphone
With your permission, the Mirent app may use your camera to scan text from a page; text recognition runs on your device. If you use voice features, your microphone audio is processed to produce a transcript. We request these permissions only when you use the related feature, and you can revoke them anytime in your device settings.
7. Data retention & deletion
Documents uploaded for reading are deleted after processing. Recordings uploaded for transcription are kept so you can replay them with your transcript, and are automatically deleted after 6 months — or sooner, whenever you delete them. Account information is kept while your account is active.
You can delete your account and everything associated with it — transcripts, recordings and account data — from inside the app at any time, or by emailing support@mirent.io.
8. Your rights
Depending on where you live (e.g. the EU/EEA, UK, or California), you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. To exercise any of these rights, contact us at the email above and we will respond within a reasonable timeframe.
9. Children
Mirent is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect their personal data.
10. International transfers
Mirent is available worldwide and our providers may process data in countries other than your own. Where required, we rely on appropriate safeguards for such transfers.
11. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above and, where appropriate, communicated in the app.
12. Contact
Questions about this policy or your data? Email support@mirent.io.